Christian Helpline Services

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Jesus Christ is at the heart of New Kapporet and the services we offer. We explicitly invite Him into the operations of New Kapporet, and listen to Him attentively during each interaction with callers and emailers. 

Matthew 11:28 says "Come to me all you who are weary and overburdened and I will give you rest".   Jesus invites each of us personally to reach out to Him (Matthew 5:1-11), especially:

• The poor in spirit
  The poor, homeless and under-privileged, those suffering from poor physical or mental health, those disadvantaged by birth, upbringing or location, and those who struggle spiritually.
   
• The gentle
  Those who experience physical or mental abuse, violence or cruelty and who try to respond with love and compassion.
   
• Those who mourn
  Those who suffer from separation, isolation or the loss of loved ones, those who mourn the moral, environmental and spiritual decline of a world separated from God, and especially those who mourn the loss of a close relationship to God.
   
• Those who hunger and thirst for righteousness
  Those suffering from addiction to drugs, alcohol, gambling or other cravings and who strive, sometimes unsuccessfully, to overcome them.  
   
• The merciful
  Those who struggle to forgive others or themselves for their past actions, especially those in prison.
   
• The pure in heart
  Those sorely tempted by adult or child pornography or other forms of sexual impurity, who strive and sometimes fail to remain pure in action.
   
• The peacemakers
  Those who struggle to find an inner peace for themselves or who strive to establish peace between neighbours or communities and who suffer in their attempts to bring people together.
   
• Those who are persecuted in the cause of uprightness
  Those who long for justice and equality for all, and especially those who suffer discrimination or rejection (sometimes even from their own church or community) on account of their gender, race, colour or sexual orientation.
   
• Those who suffer abuse and persecution for Jesus's sake
  Those who suffer for their Christian faith, who are rejected by their community, their society or by fellow Christians but who, despite everything, strive to remain constant in their love of Jesus and the practice of their faith in him.

No! We welcome anyone from any background, location, religion or denomination to contact us in the way that best suits them. Whether you have strong faith, little faith or are struggling to believe at all, Jesus' rest is offered to you. 

Yes! Everything you tell us is strictly confidential within the ministry, unless safeguarding rules apply (in which case we will tell you in advance). We don't see your phone number or your email address when you contact us.

Absolutely! You can choose to stay anonymous on the call or via email. We don't see your phone number or your email address when you contact us.

No! Neither our helpline nor our email service is a professionally licensed counselling service. Both services are run by a team of trained and dedicated volunteers.

Yes you can, but our helpline 0808 801 0333 is only free from within the UK. You can email us for free at niki@christianhelpline.email. For more information about our email service, check out this page.

You can donate to keep the helpline free for everyone:  For the price of a coffee, you can keep our helpline open for 30 minutes. Find out more here. If you would consider volunteering with us, we would love to hear from you. Please go to this page to find out more. Thank you in advance!

You can donate to keep the helpline free for everyone:  For the price of coffee, you can keep our helpline open for 30 minutes. Find out more here. Thank you in advance!

We are delighted to hear that you are keen to join us. Please go to this page to find out more, and email us at info@newkapporet.org. We look forward to hearing from you!